902.820.3627   |   events@shiningwaters.ca   |   148 Nautical Way, Tantallon NS B3Z 2P3 

© 2013 by Shining Waters Events   |   Cover Photo Photo: This Is Photography   

Marine Services

As of April 1st

Boatyard is Open

Marina Office / BoatingStore is operational but closed to the public

Washrooms - CLOSED

Please email or call we are happy to help.

March 18th

Dear Clients of Shining Waters Marina,

  

We would like to inform you of our protocol during this time of the COVID-19 (Coronavirus). 

 

Please note: As of Wednesday, March 18th - until further notice, we are not accepting any walk-in traffic. We ask that you call or email our office for assistance rather than visit in person. If you are expecting an order, please call ahead so we can put your name on your order and leave it outside for you to pick up during business hours. (8:30-5:00pm, M-F).

 

In order to help prevent the spread of COVID-19 we ask all clients who are experiencing any symptoms of fever, cough, difficulty breathing or have been in contact with anyone who has been/ has traveled outside the country to stay home and abide by the public health guidelines to self self-isolate for 14 days. 811 is available if you are experiencing any of these symptoms and will offer advice on what you should do, there is also information available on their website. 

 

Moving forward, we will be increase our cleaning and disinfecting of the marina ensuring that all surface areas will be continuously wiped down to minimize the risk of germs being spread. Remember the best way to prevent the spread is to wash your hands with warm soapy water and avoid touching your face with your hands. Our top priority is to keep our customers, staff and families as healthy as possible and minimize the spread of the COVID-19 

 

If you have any questions or concerns please do not hesitate to contact us 902-826-3625 or by email admin@shiningwaters.ca

 

Thanks for your understanding and cooperation at this time.

 

Sincerely, 

Shining Waters Marine Services Ltd.

148 Nautical Way, Tantallon, NS B3Z 2P3

O - (902) 826-3625      F - (902) 826-3626

admin@shiningwaters.ca

www.shiningwaters.ca

UPDATE Friday MARCH 27th

Dear Customers,

 

We want to assure you that we take the health and well-being of our community, customers, and associates very seriously. Like you, we're closely monitoring the quickly developing effects of the Coronavirus (COVID-19) pandemic.

 

To help prevent the spread of COVID-19, we will practice social distancing. We have temporarily closed our store to protect and care for those who work with us, our customers, and the public.

 

We will miss seeing you in our store, but if you still require products, please email or call and we would be happy to get an order ready for you. We can deliver it to your boat in the yard or make arrangements for you to pick it up. You can also find us on our social channels to keep updated.

 

We have been getting a few questions so we will answer some of them below:

  1. Can I still come work on my boat? Yes, the yard remains open, come to your boat as often as you like, however our washrooms remain closed. Please take the same precautions as outlines by our Government when interacting with other boaters in the yard.

  2. How do I pay my Invoice? We are accepting e-transfers to admin@shiningwaters.ca and we are also onsite answering the phone and can take a Credit Card payment over the phone.

  3. Will you be launching boats? As of today, the plan is to launch boats starting in May or whenever you are scheduled. This could change and we will be asking customers to stay away during the launch but we are looking forward to getting your boat in the water for you to enjoy.

  4. Are the Docks and Moorings going to be installed? As of now our plan is to start installing our dock and mooring infrastructure for the 2020 season.

  5. Can I purchase Products? Yes, we can take orders over the phone or email and will be happy to take them to your boat (provided it's at Shining Waters) otherwise we can make arrangements for you to pick your order up at the store.

  6. What about garbage? We will be un-locking our large garbage, cardboard, paper and plastic bins on April 3rd and we will be putting containers around the yard the same day. We would like to be more environmentally friendly this year, we are asking customers to sort their garbage as they would at home. Also please do not put any hazardous materials in the garbage.

  7. Will the BoatingStore open? We will remain closed in the near future, we are hoping as things slow we will open the store later in the spring. But this decision will be made at a later date.

  8. Can we purchase Gasoline & Diesel? Yes, we will have the pump open again this year, however depending on how things progress we may have restricted hours to purchase Gasoline or Diesel at the Dock Side.

 

Boating is a great past time and usually done in small groups, we encourage people to get their boat ready for the season, hopefully providing a distraction from everything that's happening.

 

We are all in this together. We will continue to monitor the COVID-19 situation and will follow guidance from public health officials and government agencies, so we can continue to support our customers and communities as needed.

 

For more information about COVD-19 and what you can do to keep healthy and safe, visit the provincial website.

Sincerely,

Shining Waters Marine Services Ltd.

902-826-DOCK